|>>|| General Policies||>>||Returns and Claims|
Parcel shipments are made using FedEx Ground.
Pallet sized orders are shipped using the most affordable common carrier.
We strive to use the most effective and reliable shipping method possible. If you have requests in regards to shipping, please note such requests on your order or speak with one of our associates.
Please Note: Additional shipping charges and service fees are charged by the shipping company at the time of delivery.
Follow the below guidelines to ensure that these fees are not applied.
Q. What is my shipping going to cost?
A. Shipping is capped by each zone that it ships to and applies to back-orders. (See our Flat Rate Shipping Map)
|New Mexico |
|S. Carolina |
|Rhode Island |
Q. When will my order ship?
A. Orders from the shows will ship 1-2 weeks after the end of the show it was placed at. Re-orders ship within 72 hours after they are received.
Q. Do you ship outside the US?
A. Yes. We ship to destinations throughout the world. Shipments leaving the US will need special documentation and may incur additional fees and tariffs imposed by your local government. These fees are not included in the price of the product and vary from country to country. Most international shipments are handled through a broker that is familiar with your country's taxes and tariffs. If you have not used a forwarder or broker, then contact our customer service agents (916-638-5802 - firstname.lastname@example.org) for more information.